RoomCloud CHANNEL MANAGER for Hotels and Apartments

RoomCloud Channel Manager for hotels and apartments allows you to update rates, availability, inventory and closures in real-time on online portals and on your website.

The system connects:

more than 400 OTAs (Booking.com, Expedia, Airbnb, HRS, etc.),
GDS portals (Global Distribution System)
metasearch engines (Google Hotel Ads, trivago, TripAdvisor),
your PMS. The channel manager allows you to download bookings from online channels directly into your PMS.

With RoomCloud Channel Manager, it is possible to manage all the interlocutors of your property from a single dashboard. Whether your property is a hotel, a B&B or an apartment agency, this has several advantages.

Read this article to learn more about the definition and how the channel manager works with a practical example.

The advantages of RoomCloud

It allows you to save time.

You will be able to avoid accessing the various extranets of the connected channels (Booking.com, Expedia, Google Hotel Ads, Trivago, HRS, Agoda and others) every time you need to update them.

It minimizes the risk of overbooking.

Thanks to the real-time update, you won’t run the risk of selling the same room or apartment multiple times.

It makes you receive more bookings.

By managing all your inventory from a single platform, you can open all your availability without limiting the number of units per portal.

Improve the visibility of your property.

By using a channel manager, you no longer have to worry about selling your rooms or apartments on a small number of portals. You will therefore have a wider online presence and you will be able to make your property known in new markets.

Channel manager reception

Why choosing RoomCloud?

There are numerous channel managers for hotels on the market. In choosing the one that best suits your needs, however, you must keep in mind some essential characteristics. In particulare, the channel manager must:

Connect via XML or 2-way integration to the main online booking portals. Only in this way will it be able to guarantee simultaneous and real-time synchronization of prices and availability. Find out here all the channels with which RoomCloud is integrated in 2 ways.
Integrate with the PMS and the Booking Engine of the property. To ensure efficient management, it is essential that the CM connects directly to the planning of the structure. It is therefore necessary to choose a CM already integrated with your PMS. Here you can find the list of PMS integrated with RoomCloud.
Provide clear and detailed statistical reports. The channel manager is a valuable source of data, as it collects all the information of bookings received online. To be able to leverage this information in your sales strategy, you need to use a CM that presents it clearly. The new RoomCloud dashboard shows relevant data on your bookings at a glance.

Read this article written in collaboration with the Hotelminder online portal to discover the 5 features to look for in a channel manager.

Do you need a Channel Manager for b&b and small properties?

If you manage a B&B or a small property with few rooms, you may be wondering if what has been said so far also applies to you. It is true that the amount of work is different from a large hotel, but on the other hand the resources available are also less. Both economic and human.

Here then are the main advantages offered by the CM to a structure with reduced dimensions and capacities.

It allows you to save time by avoiding entering the extranets of the various OTAs
You can manage your online distribution from one place
It minimizes human errors in updating availability or rates
It makes you gain more visibility online

The channel manager for small properties is therefore an excellent ally to simplify and automate online distribution.

Difference between Channel Manager and Booking Engine

The channel manager is a software that allows you to manage all the online channels on which you sell your rooms from a single platform. In fact, it is able to simultaneously update all OTAs when a reservation arrives or when you want to change a price.

Instead, the booking engine is a software that allows you to receive bookings directly from your website. Basically, your site becomes an online portal like an OTA, obviously without commissions. For optimal performance it is in fact necessary to integrate the booking engine to the channel manager as if it were an OTA. In addition, the booking engine must be enabled to receive online payments securely, either by credit cards or with alternative passerelle. Discover all the features of the RoomCloud booking engine.

Differences between Channel Manager and PMS

The PMS or Property Management System is the hotel management software. It is the program to use for the management of daily activities. For example, the control of reservations, cleaning, billing, administrative obligations and the analysis of the sales performance.

So while the channel manager deals with the management of the online distribution of the rooms with a synchronized calendar, the PMS is the tool for organizing internal operations.

Features of RoomCloud Channel Manager for Hotels

One login – No more multiple logins, RoomCloud lets you simultaneously update rates & availability online, saving you hours of time

PMS/CRS ready – Import and export reservation details with your PMS/CRS, full 2-way XML integration

Save time – Automate tasks and save more time

Eliminate overbooking – Automatically close rooms on all websites when a room is sold

Maximize revenue – Built-in revenue management system (RMS)

Auto rate increase – Set automatic price change rules depending on rooms quantity remaining

Update from your Smartphone – Update the extranet from your smartphone. Easy and immediate, just one click is enough to increase your online sales

PCI Certified

Channel Manager for Booking.com, Airbnb, VRBO and Expedia

RoomCloud is officially integrated with the main OTAs in the world. In particular we are proud to be:

Booking.com Premier Partner
Airbnb Preferred Software Partner
VRBO Connected Partner
Expedia Group Preferred Partner

All online booking portals assign these badges only to systems that meet certain criteria. For example, the quality of the connection, the error rate, the onboarding speed and the responsiveness in implementing new features. RoomCloud’s error rate on Booking.com portal is among the lowest of all connected providers, around 0.02%.