Five Ways AI-powered Chatbots Can Empower Hoteliers More live chat widgets are popping up on hotel websites, engaging with visitors to provide information and answer FAQs. However, chatbots fueled by Artificial Intelligence (AI) can do much more than that. They can empower hoteliers with benefits ranging from increasing direct bookings [...]

Digital directory in hotel. Why have it and the effect on guest experience Once upon a time there was a printed directory in hotel rooms. Hotels loved that tool, but it always caused many problems (even in luxury hotels). Old information, often out of date, not to mention the crumpled [...]

Increase direct bookings with an optimised online payment system To increase direct bookings from your booking engine, you need to offer customers a reliable and efficient online payment system. Let's take the example of a traveler who, when visiting the property's website, plans to book a stay. If customers do [...]

RoomCloud wins Booking.com's award for Most Innovative Partner The primary goal in RoomCloud has always been to offer the best customer service and the highest possible connection quality. We are strongly committed to monitoring and continuously updating the infrastructure and delivery system. It is a constant and tiring job, but [...]

The value of the digital Guest Experience for the hotel in the post-covid era We are in times of tourist revival, but many of the paradigms we knew have changed. One of these is the guest experience. Guests are more aware and want to spend their time (and their budget) [...]

What's the difference between booking engine and channel manager? We often hear o booking engine and channel manager together, but what is the difference? The channel manager and the booking engine are fundamental tools in the online distribution strategy. Yet, they are two very different software, even complementary. It is [...]

Managing guest reviews and Airbnb recommendations to improve them Now more than ever travelers are invited by more and more portals to leave a comment on their stay. In addition to OTAs such as Booking.com, Airbnb and Expedia, people can also share their opinion on a particular property on metasearch sites.Why is [...]

Brand reputation in hospitality Branding and brand reputation are essential for any company. But does it also apply to a hotel? Many studies show that effective corporate brand development is inevitable to ensure success. In hospitality too, it emerged that the brand is among the first elements considered by customers in [...]

Channel Manager Airbnb Whether you have an independent hotel, vacation rental, b&b or farmhouse, we recommend that you connect the channel manager to Airbnb! Not only can you manage your inventory automatically, but you can also increase your online visibility. The more channels you sell your rooms on, the better [...]

Discover RoomPriceGenie. Revenue Management software for independent hotels and apartments If you are looking for a simple, intuitive and automated revenue management system, RoomPriceGenie is for you! RoomCloud integrates with RoomPriceGenie to offer you uncomplicated price management. Why manage your rates automatically? The channel manager allows you to increase the [...]